Walther 30-Day Money Back Guarantee for PPQ and PPS Pistols
30-day Money Back Guarantee. We’ve seen that for some home appliances and cleaning products, but never for firearms. Walther may be the first pistol-maker to allow you to own a modern handgun for a full month and then send it back for a complete refund. That’s right, you can purchase any new Walther PPQ or PPS, and use it for 30 days. Then, Walther declares: “If you don’t love it, return it on us.” Yep, Walther will even pay for the return shipping. If the pistol does not fully meet expectations, return it to Walther for a full refund of the purchase price, including tax and shipping.
Walther’s Marketing V.P. Bret Vorhees explains: “Consumers are often hesitant to put down their hard-earned money on a firearm purchase, simply because if they don’t like it, they are stuck with the product. Walther is proud to be the first company to guarantee customer satisfaction our of our pistols… giving the consumer more options”.
Here is how the gun industry’s first 30-day, money-back guarantee for pistols works. After purchasing a new PPQ or PPS handgun from a licensed FFL dealer, the buyer can take the gun home and shoot as much as he/she wants for up to 30 days. Whether you buy the new pistol from a local gun shop or an online retailer, the pistol qualifies for the guarantee. If the pistol does not fully meet expectations during the initial 30-day period, the purchaser can return it to Walther for a full refund of the purchase costs, including tax and shipping. This applies only to the first purchaser of a NEW PPQ and/or PPS pistol.
The return process is simple, follow these easy steps:
1. Visit WaltherOwnersClub.com and click “Return a Firearm”.
2. Fill out the form with your contact information.
3. Upload a copy of your receipt or proof of purchase.
4. Submit the form and print authorized return shipping label.
5. Pack unloaded firearm in original case, and deliver to Fedex location.
Walther says purchasers who follow these procedures should receive their refunds within two weeks. This offer applies to all Walther PPS and PPQ models, including the newer PPS M2 series, and the outstanding PPQ Q5 match pistols (see below):
