Comments on: Warning: New Apple 4th-Gen iPhone May Have Serious Flaws

By: Jack

Jack — Mon, 28 Jun 2010 19:16:43 +0000

To call any new product a “gigantic fail” after less than a week of product life does seem to be “alarmist”.

By: Editor

Editor — Sun, 27 Jun 2010 20:44:21 +0000

Ryan,
This is what happens when product designers, not to mention Tech reviewers and “early adopters”, focus on non-essential bells and whistles rather than the critical functions of a phone (be it smart or otherwise). For years, we have been given more apps and features, with little or no improvement in call quality, real-world battery life, or product durability. Apple’s engineers are not the only people to blame. I recently read a 6-page online review of an HTC smart phone on a major Tech website. In the entire 2500-word product review, there was not one sentence devoted to audio quality, or reception quality, or call dropping, or how well the virtual keyboard worked to “dial” calls. As long as smart phone reviewers and buyers don’t pay attention to the “important stuff” we can expect more “gigantic fails” like the new iPhone 4.

By: John

John — Sun, 27 Jun 2010 20:37:37 +0000

Although I agree with your advice to wait a month or more before purchasing any new product, the 4 people that I know that have the new iPhone have experienced none of the problems described.
That said, with an estimated 1.5 million iPhones 4 sold in the first day or so, complaints from as many as 3000 people would still be only a few tenths of a percent of the overall units sold. That would be like my posting on a competeing website that the accurateshooter.com server must be down because my neighbors and I can’t logon even though the other 11345 members can.
The iPhone 4 reviews are very good and Apple makes great products. I might just have to ditch my Blackberry and get the new iPhone. After waiting a month or so.

By: ryan

ryan — Sun, 27 Jun 2010 18:10:15 +0000

The scary thing about these flaws is they are things that should have been identified very early on in any tests Apple did.

If touching the antenna is detrimental as it appears to be, that does beg the question of just how is one supposed to hold the phone to place a call. Apple is renowned for usability testing and that would seem to be a gigantic fail.

By: Tony

Tony — Sun, 27 Jun 2010 09:21:57 +0000

Jay, why is this alarmist news? It’s informative news for consumers who want a heads-up.

But, to be fair, most fan-boys will buy this without even checking, or possibly caring.

By: Editor

Editor — Sun, 27 Jun 2010 05:52:01 +0000

Though Apple calls its product the iPhone 4, the new iPhone is widely referred to as the 4G (for Fourth Generation) as defined in the first paragraph of the article. Among the major media that use the term “iPhone 4G” are: CNet.com, DigitalTrends.com, Computerworld.com, HuffingtonPost.com, eWeek.com, InformationWeek.com, and TechNewsDaily.com.

We never said this was “4G” for connectivity, but rather 4G for Fourth Generation. But to eliminate confusion regarding 4G service, we’ll remove the “G”.

The article is not alarmist hyperbole. We have observed the product failings first hand, and there are now thousands of consumer reports of problems.

By: Jay

Jay — Sun, 27 Jun 2010 04:49:52 +0000

Guys, if you are going to post alarmist news about a new product, AT LEAST get the product correct- there is no such thing as a 4G iPhone. The new iPhone is called “iPhone 4″ because it runs version 4.0 of the iPhone OS, NOT because it is 4G. ATT does not yet offer 4G and the iPhone most definitely does not support 4G in it’s current form.