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March 11th, 2015

Brownells “Forever” Satisfaction Guarantee

“Forever”. That’s a serious concept. In a world where many products are guaranteed for just 30 days (or not at all), the Brownells “forever” 100% satisfaction guarantee is pretty darn impressive. In this video, Pete Brownell, company CEO, explains how the Brownells guarantee works. If any product Brownells sells ever proves unsatisfactory, at any time, Brownells will replace it or refund your money. That applies to both Brownells-branded products as well as third-party manufactured items sold by Brownells. Think about that the next time you buy a trigger or scope rail or other firearm accessory.

Pete Brownell

“One thing about Brownells that sets it apart from any other organization inside or outside the firearms industry is our return policy. Here’s how it is… it’s guaranteed forever. What this means is, if you buy [a product] from Brownells… whatever it is, it’s guaranteed forever. Not just lifetime, but forever.” — Pete Brownell, CEO

100% Satisfaction Guarantee on Everything We Sell
If you aren’t completely, 100% satisfied with any purchase you receive from Brownells, for any reason, at any time, return it for a full refund or exchange. No hassle, no problem. And, we won’t bog you down in endless paperwork. [This statement appears on Brownells.com].

Permalink - Videos, News 8 Comments »
January 6th, 2012

Bushnell Offers 1-Year “No Risk” Guarantee on More Products

Bushnell GuaranteeBushnell Outdoor Products has expanded its “Bulletproof Guarantee” to include several lines of binoculars, riflescopes and spotting scopes and its entire line of hunting laser rangefinders. This now provides a “no-risk”, one-year, money-back guarantee for these Bushnell products.

Originally introduced with the Legend Ultra HD binocular product line in 2011, Bushnell’s “Bulletproof Guarantee” provides that if customers were not completely satisfied with the product, the company would buy it back, no questions asked, for up to one year from the original date of purchase.

For 2012, Bushnell’s Bulletproof Guarantee now covers the Elite, Excursion EX, Legacy WP, Legend Ultra HD and Trophy XLT families of binoculars; Elite, Legend Ultra HD and Trophy XLT families of riflescopes and spotting scopes; and all hunting laser rangefinders.

Additional Limited Lifetime Warranty on Many Products
In addition to the “Bulletproof Guarantee”, the majority of Bushnell sports optics products are covered by a Limited Lifetime Warranty. Bushnell guarantees those products to be free of defects in materials and workmanship for the lifetime of the original owner. Exceptions to this Limited Lifetime Warranty, mostly electronic products and red-dot type optics, are listed on the Bushnell Warranty Page.

To learn more about Bushnell Outdoor Products and its complete line of sports optics and outdoor technology, visit www.Bushnell.com or call 1-800-423-3537.

Permalink New Product, Optics 3 Comments »