Zeiss “No-Fault Policy” For Duralyt Scopes and Conquest HD Binos
Carl Zeiss Sports Optics has introduced a “No-Fault Policy” to supplement its current limited lifetime transferrable warranty. This “No-Fault Policy” is being initially offered to customers who purchase new Conquest HD Binoculars or Conquest Duralyt Riflescopes from Zeiss dealers in the USA or Canada. Under this new No-Fault Policy, Zeiss will repair or replace any of these new models for free for the first five years of ownership if they are damaged during normal and intended use. NOTE: The new policy is for original owners only and is not transferrable.
“This policy is being introduced at a time when customer service expectations are at their highest level in history. Asking consumers to pay for a repair soon after they have just invested a considerable amount of money for a high quality product is simply no longer acceptable,” said Michael A. Jensen, President of Carl Zeiss Sports Optics. “Anybody who purchases equipment at this quality level always takes great care of it. However … serious hunters and birders are hard on our optics, and accidents happen. This new policy simply allows those who purchase Conquest HD or Conquest Duralyt products to pursue their passion with extra peace of mind.”
Product Registration Required for “No-Fault” Coverage
Customers must register all new Conquest HD Binoculars and Conquest Duralyt Riflescopes with Zeiss within 60 days of purchase to qualify for the No-Fault Policy. Scope owners will then be covered for five (5) years from the initial date of purchase. Visit www.zeiss.com/register to register these products online. This No-Fault Policy is in addition to the limited lifetime transferrable warranty. To learn more about the No-Fault Policy for Conquest HD Binoculars and Duralyt riflescopes, visit www.zeiss.com/sports or call 1-800-441-3005.
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